18bet Terms & Conditions — Rules Governing Your Account and Play

Introduction

These Terms and Conditions ("Terms") govern your use of the 18bet website and all services provided through it, including sports betting, live casino, slot games, crash games, and any other gaming or wagering services offered by 18bet ("the Platform"). By accessing, registering, or placing any wager on 18bet, you confirm that you have read, understood, and agreed to these Terms in full.

These Terms apply to all users of the 18bet platform, including registered account holders, guests browsing the site, and any individual who makes use of the services available through 18bet. If you do not agree to any part of these Terms, you must cease using the platform immediately. 18bet reserves the right to update these Terms at any time. Continued use of the platform following any update constitutes your acceptance of the revised Terms.

1Eligibility

To register and use the 18bet platform, you must meet all of the following eligibility criteria at the time of registration and at all times during your use of the platform:

• You must be at least 21 years of age. Proof of age may be requested at any time during the account verification process. 18bet enforces a strict minimum age policy and will close accounts where underage use is suspected.
• You must be a natural person (an individual). Corporate entities may not open accounts on the 18bet platform.
• You must provide accurate, truthful, and complete registration information. Providing false information constitutes a breach of these Terms and may result in immediate account suspension.
• You must not be acting on behalf of any third party when placing bets or making financial transactions on the 18bet platform.
• You must not have previously had an 18bet account closed or suspended for a breach of these Terms, nor have a self-exclusion currently in effect.

2Account Registration and Security

Each person is permitted to hold one account on the 18bet platform. Duplicate accounts are prohibited and may result in the closure of all accounts associated with the same individual, device, or payment method. The following obligations apply to all account holders:

• You are responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any other person. Any activity conducted under your account credentials is your sole responsibility.
• You must notify 18bet immediately at [email protected] if you suspect any unauthorised access to or use of your account.
• 18bet reserves the right to request identity documents (KYC verification) before processing withdrawals or at any stage of account use. Failure to complete KYC verification may result in account restriction.
• Account balances do not accrue interest. Funds held in your 18bet account are not protected by any government deposit guarantee scheme.
• 18bet may suspend or close any account that shows signs of suspicious activity, fraudulent behaviour, or use in contravention of these Terms, with or without prior notice.

3Deposits and Withdrawals

18bet accepts deposits and processes withdrawals via the payment methods available on the platform at the time of transaction. Supported payment methods currently include bKash, Nagad, Rocket, and Upay. The following conditions apply to all financial transactions on 18bet:

• All deposits must be made from payment accounts registered in your own name. Third-party deposits are not permitted and may result in funds being frozen pending investigation.
• Minimum and maximum deposit limits apply and are displayed in the 18bet cashier at the time of transaction. These limits may vary by payment method and may change without prior notice.
• Withdrawal requests are subject to identity verification. 18bet may request supporting documentation before releasing funds. Withdrawal processing times vary by method; most bKash and Nagad withdrawals complete within 15 minutes under normal operating conditions.
• 18bet does not charge fees for standard deposits or withdrawals. However, your payment service provider may apply their own charges. You are responsible for any such charges.
• 18bet reserves the right to reverse or withhold any withdrawal where there is a reasonable suspicion of fraud, money laundering, or breach of these Terms, pending investigation and resolution.

4Bonuses and Promotions

18bet may offer bonuses, promotions, free spins, and other incentives to eligible players from time to time. All bonuses are subject to the specific terms and conditions associated with each offer, in addition to the general Terms stated here. The following general conditions apply to all promotional offers on 18bet:

• Bonuses are intended for personal recreational use only. Any attempt to exploit bonus offers through systematic strategies, collusion, or coordinated play may result in bonus cancellation and account suspension.
• Wagering requirements must be satisfied in full before bonus-derived winnings can be withdrawn. The applicable wagering requirement for each offer is stated in the individual offer terms.
• Bonuses are non-transferable and have no cash value until any applicable wagering requirement has been completed.
• 18bet reserves the right to withdraw or modify any bonus offer at any time. Where a bonus has already been credited to an account, the terms applicable to that bonus at the time of crediting will continue to apply.
• Only one welcome bonus is available per person, per household, per device, and per shared internet connection. Circumventing this restriction through multiple accounts will result in forfeiture of all bonuses.

Key Platform Principles

5Betting Rules

The following general rules apply to all bets placed on the 18bet platform, including sports betting, live casino wagers, and crash game bets. Game-specific rules are governed by the applicable rules of each game or sports event:

• Once confirmed, bets cannot be cancelled or amended by the player. A bet is considered confirmed when the platform displays a bet confirmation reference.
• 18bet reserves the right to void any bet placed on an event where the outcome was known at the time of bet placement, or where a technical error resulted in incorrect odds being displayed.
• In the event of a dispute regarding the settlement of a bet, the platform records and logs maintained by 18bet shall be considered the definitive source of record.
• 18bet reserves the right to limit the maximum stake or payout available on any individual market, event, or bet type, at its sole discretion.
• Any bet placed using funds obtained through a bonus that does not satisfy the applicable wagering requirement may be voided at 18bet's discretion prior to withdrawal.

6Prohibited Activities

The following activities are strictly prohibited on the 18bet platform. Engaging in any prohibited activity may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities where required by law:

• Using the platform for any form of money laundering, including depositing funds of illicit origin or structuring transactions to obscure the source of funds.
• Registering more than one account on 18bet, whether under your own name, a pseudonym, or the name of another person.
• Using any software, algorithm, bot, script, or automated system to place bets, access the platform, or gain any advantage over other users or the platform itself.
• Engaging in collusion, match-fixing, or any form of coordinated activity intended to manipulate the outcome of any game or event offered on 18bet.
• Registering or playing on behalf of another person, or allowing a third party to operate your 18bet account.

7Responsible Gaming

18bet is committed to promoting responsible gaming. We provide tools to help players manage their gambling activity. These tools include deposit limits, session time reminders, and self-exclusion options. By accepting these Terms you acknowledge that gambling carries financial risk and should be treated as entertainment, not as a source of income.

• Players may request a deposit limit, loss limit, or wagering limit at any time by contacting 18bet support at [email protected]. Limit reductions take effect immediately. Limit increases are subject to a cooling-off period.
• Players who wish to exclude themselves from the platform temporarily or permanently may contact 18bet support to activate a self-exclusion. Once a self-exclusion is active, the account will be suspended for the requested period and no promotional communications will be sent.
• 18bet enforces a strict minimum age of 21 years. Age verification may be required at registration and at any subsequent stage of account use. Accounts confirmed to belong to individuals under 21 will be closed and any associated balances will be returned, minus any winnings generated.
• If you feel that your gambling is becoming a problem, we encourage you to seek help. Contact our support team at [email protected] or visit our Responsible Gaming page for more information and guidance.

8Limitation of Liability

To the maximum extent permitted by applicable law, 18bet shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to: loss of winnings, loss of data, service interruption, or any technical failure. This limitation applies regardless of the legal basis of the claim and whether or not 18bet has been advised of the possibility of such damages.

18bet does not warrant that the platform will be available at all times, free of errors, or that defects will be corrected. Scheduled and unscheduled maintenance, technical failures, or circumstances beyond 18bet's reasonable control may result in temporary unavailability of the platform or specific features. 18bet shall not be liable for losses arising from such interruptions.

9Amendments to These Terms

18bet reserves the right to amend, update, or replace these Terms at any time. Where the changes are material, 18bet will endeavour to provide reasonable notice to registered account holders, which may include a notice on the platform or a communication to the registered email address. Your continued use of the 18bet platform after any amendment constitutes your acceptance of the updated Terms.

Contact Us

If you have any questions about these Terms and Conditions, or if you need assistance with your account, our support team is available around the clock.

Email our support team at: [email protected]